Integrity Staffing Solutions

Parts Specialist - CSR (Bi-lingual Spanish)

Job Type:

Full Time

Location:

Arlington - Texas

Industry:

Other

Job Reference:

240876

Job Title:

Parts Specialist - CSR (Bi-lingual Spanish)

Position Overview:

  • Job Title: Bilingual Parts Specialist - CSR
  • Shift: 8:00 AM - 5:00 PM, Monday to Friday
  • Hourly Rate:$18.00 per hour

Benefits & Perks:

  • Weekly pay
  • 1-hour lunch breaks
  • Medical and dental benefits after 8 hours worked
  • Employee referral bonuses

Job Responsibilities:

  • Interact with customers to provide information about products and services.
  • Source and acquire part numbers to process customer orders (using manuals and catalogs).
  • Assist customers in identifying needs and finalize orders based on payment terms.
  • Execute direct-ship orders via the purchase order system and workflow process.
  • Track and follow up on shipments, providing customers with updates.
  • Resolve inquiries and challenges with excellent customer service.
  • Maintain a clean and stocked work environment and ensure the proper operation of department tools and equipment.
  • Analyze orders and communicate any challenges to avoid errors and ensure effective time management.
  • Fill customer orders from local inventory, ensuring accuracy in packing and shipment.

Education, Skills & Experience:

  • Required: High School Diploma (Associate's degree preferred)
  • Minimum of 2 years of experience in a customer service environment
  • Parts experience and mechanical aptitude preferred
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
  • Must be able to read and write in English, perform basic math, and navigate manuals
  • Must be able to understand complex instructions, both written and oral
  • Strong communication and customer service skills
  • Ability to maintain quality focus and integrity when handling confidential data
  • Flexible and team-oriented, with the ability to identify and resolve challenges
  • Ability to work under moderate supervision and follow standardized practices

Required Qualifications:

  • Ability to work in a fast-paced environment, including both office and warehouse settings
  • Must be able to lift up to 60 pounds

How to Apply:

If you have the necessary experience and are immediately available, apply now for consideration!

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