Operations Lead
Job Type:
Pay Rate:
Location:
New Castle - DE
Industry:
Job ID:
253455
Job Title:
Operations Lead
Warehouse Operations Lead (E-Commerce Fulfillment | High-Growth 3PL)
Location: New Castle, DE Company: Promofill – Promotional Fulfillment Service
About Us
Promofill is a fast-growing third-party logistics (3PL) provider supporting direct-to-consumer (DTC), retail, and e-commerce brands. **We don’t operate like a traditional warehouse. **We act as an extension of our clients’ brands – delivering fast, accurate, and reliable fulfillment that directly impacts their customer experience.
About the Role
We are looking for a Warehouse Operations Lead to help drive daily execution inside a high-performance fulfillment environment.
This role is ideal for someone who:
This role is designed as a pathway into Warehouse Supervisor and Operations Management positions as Promofill continues to grow.
Compensation & Schedule
If you’re looking for a typical warehouse job, this isn’t it.
If you’re looking to grow, take ownership, and be part of a team building a high-performance operation – we’d love to meet you.
Job Type: Full-time
Benefits:
Location: New Castle, DE Company: Promofill – Promotional Fulfillment Service
About Us
Promofill is a fast-growing third-party logistics (3PL) provider supporting direct-to-consumer (DTC), retail, and e-commerce brands. **We don’t operate like a traditional warehouse. **We act as an extension of our clients’ brands – delivering fast, accurate, and reliable fulfillment that directly impacts their customer experience.
About the Role
We are looking for a Warehouse Operations Lead to help drive daily execution inside a high-performance fulfillment environment.
This role is ideal for someone who:
- Thrives in fast-paced operations
- Takes ownership of outcomes (not just tasks)
- Can lead a team while staying hands-on
- Orders ship on time
- Inventory is accurate
- The operation runs efficiently—especially during peak
- Lead day-to-day warehouse floor operations (pick, pack, ship, receiving)
- Drive performance against key metrics, including On-time shipping, Order accuracy, and Productivity
- Act as a shift leader—guiding team members and solving problems in real time
- Maintain a clean, organized, and safe warehouse environment
- Support inventory control, cycle counts, and discrepancy resolution
- Identify inefficiencies and help improve processes
- Assist with peak season execution and scaling operations
- Proven experience in a fast-paced warehouse, fulfillment, or 3PL environment
- Prior leadership experience with responsibility for team performance
- Strong attention to detail (accuracy matters here)
- Ability to stay organized and prioritize under pressure
- A high level of ownership, urgency, and accountability
- Comfortable being both hands-on and a leader
- Experience in e-commerce or DTC fulfillment
- Familiarity with WMS systems (3PL Central / Extensiv is a plus)
- Experience working in KPI-driven environments
This role is designed as a pathway into Warehouse Supervisor and Operations Management positions as Promofill continues to grow.
Compensation & Schedule
- $20–$23/hour (based on experience)
- Full-time
- Day + evening flexibility required
If you’re looking for a typical warehouse job, this isn’t it.
If you’re looking to grow, take ownership, and be part of a team building a high-performance operation – we’d love to meet you.
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Leadership: 1 year (Required)
- Warehousing: 2 years (Required)
- Day Shift (Required)
- Night Shift (Required)
- New Castle, DE 19720 (Required)