Customer Service Representative

We’re hiring enthusiastic Customer Service Representatives in Midlothian, TX for a growing furniture retailer! These full-time, temp-to-hire positions pay $18.00/hour with conversion opportunities after successful completion of required hours. Ideal candidates will have at least 1 year of customer service experience, strong communication skills, and a passion for delivering top-tier support.

 

These are temp-to-hire positions – convert to a full-time employee after 520 hours of work!

 

Benefits & Perks:

• Weekly pay
• Day 1 benefits including medical, dental, and Telemedicine
• Employee assistance program
• 401(k) program

 

Perks once you convert to full-time:

• 401(k) matching
• Full health benefits package including life insurance
• Paid time off
• Employee discounts
• Career development

 

About the Role:

Our client, a fast-growing furniture retailer with 16 locations across Texas, Oklahoma, and Louisiana, is committed to delivering high-quality living room, bedroom, dining, mattress, and accent furniture. As a Customer Service Representative, you will be the first point of contact for customers, ensuring an exceptional experience from inquiry to delivery.

 

Pay Rate:$18.00/hr

 

Available Shift Times:

• Monday-Friday @ 8am-5pm
• Tuesday-Saturday @ 8am-5pm
• Tuesday-Saturday @ 11am-8pm

 

Key Responsibilities:

• Respond promptly to customer inquiries via phone, routing software, and Zendesk
• Provide accurate details about upcoming deliveries
• Handle customer complaints with empathy and professionalism
• Maintain knowledge of product offerings and promotions
• Resolve delivery or return issues effectively

 

Key Requirements:

• 1+ year of customer service experience (retail preferred)
• High-energy, positive personality
• Strong communication and phone etiquette
• Multilingual skills a plus (Spanish preferred)
• Must be able to multitask and problem-solve
• Must be able to commute to Midlothian, TX 76065
• In-person position only

 

Find your next opportunity with Integrity! If you're ready to join our team, apply NOW and start work fast!

 

About Integrity Staffing

Opportunity is everything.

 

At Integrity, we're passionate about connecting great talent with great companies across North America. We take an associate-first approach because when our associates succeed, our clients succeed. If you’re looking to grow your career, or just need a part-time gig, you’ve come to the right place. We’ve got thousands of job opportunities available at amazing companies across the country. Plus, we offer benefits that provide better lives, both on and off the clock. Medical and dental are just the beginning. From free online education programs to financial tools, we provide the opportunities, programs, and community resources our associates need to be successful, productive, and fulfilled.

 

If you’re ready for your next challenge, we’re ready to be your Opportunity Engine. Let’s work together.
 

Integrity Staffing Solutions is an Equal Opportunity Employer.